FAQ
1. Q: What is our factory product range?
A: 1) Kitchen Sink, Ceramic Basin, Ceramic Toilet, Urinal, Bidet,
etc.
2) Fitting of Sanitary Ware.
2. Q: How to order?
A: Please send us your purchase order by Email or Fax, or you can
ask us to send
you Proforma Invoice for your order. We need to know the following
information for
your order:
1) Product information: Quantity, Specification (size, material,
color, logo and
packing requirement), Artwork or Sample will be the best.
2) Delivery time required.
3) Shipping information: Company name, Address, Phone number,
Destination
seaport/airport.
4) Forwarder's contact details if there is any in China.
3. Q: How long and how to get sample from us ?
A: 1) If you need some sample to text, we can make as per your
request. You
should pay for the transportation freight of samples and sample
cost,while the
sample cost can be refundable if order is confirmed and QTY goes up
to one
container.
2) Lead time for making sample: 3-5 days
3) The transportation freight of samples: the freight depends on
the weight and
packing size and your area.
4. Q: What is the payment terms for sample cost and order amount?
A: For sample, we accept the payment sent by T/T, for orders, we
can accept T/T
or L/C.
5. Q: What is the whole process for doing business with us ?
A: 1) First, please provide details of the products you need we
quote for you.
2) If price is acceptable and client need sample, we provide
Proforma Invoice for
client to arrange payment for sample.
3) If client approve sample and require for bulk production for
order, we will
provide Proforma Invoice for client, and we will arrange to produce
at once when
we get 30% deposit.
4) We will send photos of all goods, packing, details, and B/L copy
for client after
goods are finished. We will arrange shipment and provide original
B/L when the
client pay the balance.
